TERMS & CONDITIONS

All guests making a reservation accept the terms and conditions laid out below.

RESERVATIONS/DEPOSITS

• A 50% non-refundable deposit of the first night’s stay at the time of booking. We do not accept American Express, however all other major cards are accepted.
• Double or twin rooms are based on two people sharing however single occupancy of a twin or double room is subject to availability, rates available upon request.
• Bookings at the weekend are generally for a minimum of two nights, though single nights are occasionally available upon request.
• Children aged 2 or under are free of charge.
• Children aged 3-15 years sharing adults’ accommodation are charged at a reduced rate.
• With the exception of guide dogs, the hotel does not accept pets.
• We will endeavour to accommodate any special dietary requirements. Please advise us at least two days prior to arrival

AMENDMENTS/CANCELLATION POLICY

• Free changes up to 48 hours before arrival.

• Transferable deposit option -not valid on non-refundable/ advance purchase rate options.

• Should circumstances arise beyond our control we reserve the right to offer an alternative choice of accommodation.

• The hotel reserves the right to change the tariff at any time without prior notification.
• If you need to cancel a reservation within 48 hours prior to the arrival date the full amount may be charged.

ARRIVALS/DEPARTURES

• Accommodation is available from 2.00pm on the day of arrival, however, should you wish to arrive prior to this time facilities are available to store your luggage.
• We kindly request that you vacate your room by 10.00am on the morning of departure; however, facilities are available to store your luggage.

PERSONAL PROPERTY

• The hotel is not liable for guests’ vehicles and their contents. Cars are parked in the car park at the owners’ risk.
• The hotel accepts no responsibility for loss or damage to personal possessions. All items are left at the owners’ risk; however secure safekeeping facilities are available at reception.

OTHER

• All children under the age of 16 are not permitted to use the leisure facilities without adult supervision.
• Unaccompanied use of leisure facilities is at your own risk.
• Errors and omissions excepted.